Intelligent email routing
Are you struggling with backlogs in group mailboxes? Are incoming requests landing in the wrong teams? Wisereach's MailSwift can help by accurately directing emails to where they need to go. No need to categorize or spend time sifting through determining relevance and priority. Let MailSwift do the work and forward messages to the right teams. Link with the Entity Extraction Module to process the emails by lifting key information and automatically triggering events in CRM tools such as SalesForce and Highrise.
Accurate entity extraction
MailSwift extracts key information from emails and inserts into events triggered in downstream enterprise platforms such as SalesForce and SAP. Able to process unstructured information and pick out the elements that you need to kick start the next step in your process flow.
Case Study
MailSwift has been able to distinguish between Claims and Quote Enquiry emails, forwarding to separate inboxes for processing. Key quote enquiry entities such as product type, insured amount, currency and insured party have been successfully extracted into a data-entry sheet, whilst also creating a SalesForce case with the basic data pre-loaded. Proven to reduce time spent triaging and accurately interpreting email content.
Constructed with off-the-shelf AI tools
MailSwift is intelligently constructed by humans using AI tools. Everything that MailSwift can do is available to you via accessible and inexpensive AI technology. All you need is our expertise and experience to help you adapt to your own business needs. Contact us now for a full demo and a free consultation on how we can make MailSwift work for your business.